Privacy Policy
Effective date: 1 March 2026 · Last updated: 25 March 2026
1. Introduction
KORIXINC (“KORIX”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website at korixinc.com or engage our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
2. Data Controller
The data controller responsible for your personal information is:
3. Information We Collect
3.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Name, email address, and telephone number submitted through our contact forms
- Company name, job title, and project details shared during enquiries
- Communications sent to us via email, telephone, WhatsApp, or other channels
- Information provided during the course of a client engagement
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation paths
- Referring website or source that directed you to our site
- Cookies and similar tracking technologies (see Section 7)
3.3 Information We Do Not Collect
- Payment or financial information — we do not process payments through this website
- Special category data such as health information, political opinions, or biometric data
- Information from individuals under the age of 18 — our services are not directed at minors
4. How We Use Your Information
We process your personal information for the following purposes:
- Service delivery: To respond to enquiries, provide consultations, and deliver contracted services
- Communication: To send project updates, service-related notifications, and respond to your requests
- Website improvement: To analyse usage patterns, optimise user experience, and improve website performance
- Legal compliance: To comply with applicable laws, regulations, and legal obligations
- Security: To detect, prevent, and address fraud, abuse, or technical issues
We do not use your personal information for automated decision-making, profiling, or targeted advertising.
5. Legal Basis for Processing
Where applicable (including for visitors from the United Kingdom and European Economic Area), we process your personal data on the following legal bases:
- Consent: Where you have provided explicit consent for a specific purpose
- Contractual necessity: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided those interests do not override your fundamental rights
- Legal obligation: Where processing is required to comply with applicable law
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: With trusted third-party providers who assist in operating our website and delivering our services (e.g., hosting providers, analytics services), subject to appropriate data processing agreements
- Legal requirements: Where disclosure is required by law, regulation, legal process, or enforceable governmental request
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction
- With your consent: Where you have provided explicit consent for a specific disclosure
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. The categories of cookies we use include:
- Essential cookies: Required for the website to function correctly (e.g., session management, security)
- Analytics cookies: Used to collect anonymised usage data through Google Analytics to help us understand how visitors use our website
- Preference cookies: Used to remember your settings and preferences (e.g., theme selection)
We do not use advertising or marketing cookies. You may manage your cookie preferences through our cookie consent banner or through your browser settings. Disabling certain cookies may affect website functionality.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:
- Contact form submissions: retained for 24 months from the date of submission
- Client engagement records: retained for 7 years in accordance with applicable tax and business laws
- Analytics data: retained in anonymised form for 26 months
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption across our entire website, access controls, and secure data storage practices. While no method of transmission over the internet is entirely secure, we take reasonable steps to maintain appropriate safeguards.
10. International Data Transfers
Our primary operations are based in India. If you access our website from outside India, your information may be transferred to, stored, and processed in India. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Your Rights
Subject to applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data, subject to legal retention requirements
- Restriction: Request that we limit the processing of your data in certain circumstances
- Data portability: Request your data in a structured, commonly used, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing purposes
- Withdraw consent: Where processing is based on consent, you may withdraw that consent at any time
To exercise any of these rights, please contact us at contact@korixinc.com. We will respond to your request within 30 days.
12. Third-Party Links
Our website may contain links to third-party websites and services, including Clutch, LinkedIn, and client websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information promptly.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify active clients by email.
15. Contact Us
For any privacy-related questions, requests, or complaints, please contact:
If you are located in the United Kingdom or European Economic Area and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.